It all began in the spring of 1996 when I, Nick Rosato, currently employed at Waste Management, had a vision to start my own mobile air conditioning service business. With a service van, tools, rented shop space, and ton of mechanical knowledge, I followed my dream. The original plan was to continue working on what I was most comfortable with, trash trucks. While that plan worked out great in the beginning, it wasn’t long before I expanded business to include all heavy-duty trucks and off-road equipment. At this point, it became apparent that this was destined to be more than a one-man operation; Texas Truck AC was in high demand.
12 months later, in 1997, Marci Rosato came on board full time as acting President, where she assumed control of the daily office duties. This allowed me to focus on our service operation, and build customer relationships that we still enjoy to this day. 1997 also marked the hire of two additional full time technicians to aid the growing A/C service demand. At this point most of our business came by way of mobile service, but my vision for the company included a service facility.
In 1999, that vision became a reality. We opened our first independent service facility at 1705 S. Peachtree Road in Balch Springs, Texas, and hired multiple new employees to sustain growth.
In 2001, we noticed a weakness in parts supply when distributors’ prices were on a steady incline. This concerned us greatly due to the long-term effects it would have on our customers considering downtime and expenses. So along came the next big expansion, an Air Conditioning parts enterprise, our own parts department. My long-time friend Mike Morton headed the operation, as he brought the experience and expertise to the table that helped us form a new competitive advantage.
Only 4 years after we built our first independent service facility, we were under construction again. We not only doubled the size of our facility, but engineered the expansion to function with superior efficiency in lieu of the high demand for A/C services. This add-on allowed our young parts enterprise to take near full control of the original building, while letting service expand into the new space. In Retrospect, 2003 turned out to be a pivotal year for both companies.
2006 brought an increase in shop work; with high demand came the need for more technicians. So we hired multiple, each of which turned out to be a huge part of our team in the coming years.
In 2009, after 13 very profitable years, we experienced our first recession. We cut operating expenses and weathered the storm like a true champion. Though we lost a percentage of our business that year, we still managed to turn a profit. We attribute our success during those tough times to the strong foundation and core values that have served us from the beginning.
2010 brought a great change in management and philosophy. We hired a new service manager, office assistant, and three technicians. Our new team members helped us adopt a fresh outlook that contributed largely to the tripling of our business in coming years. We expanded our markets to include everything from small SUV’s to 84 passenger buses; “if it had air conditioning, we fixed it.”
2012 was the year of expansion. The growth of our new and existing markets pushed us to function at maximum capacities in the shop and on the road. TTAC (parts) moved out of our shared facility and into their own brand new 15,000 square foot facility, which allowed service to expand back into the original half of the existing facility. Thus meaning we doubled the size of our service facility, while also adding our sixth service truck.
In 2014 we updated our logo and added a fresh partial truck wrap to the service trucks. This new look was a hit and brought our brand great attention. We adopted a new look, but ran the same great company.
2016 was another great year which proved again that investment yields growth; so we began the search for our new location and eventually purchased 10 acres in the IIPOD (South Dallas). This new location will be more than double the size of our current facility, providing more truck and bus storage than ever before.
2017 was a game changer. Our sister company, TTAC Parts Corporation was courted by a large private equity firm in May and sold by November. This was a great experience from the beginning in 2001, through the final sale on November 6th. We, Texas Truck AC, had our best year by far, adding more to our yearly revenue than ever before. To couple the aforementioned successes, we broke ground on our new service facility, went live with our new ERP system, and bought two new service trucks. This all made it clear that Texas Truck AC was preparing to reach new heights in the mobile air conditioning industry.
2018 was a year of establishment, as the greater portion of the year was spent developing our new South Dallas location. Other advancements within the year included the acquisition of Joey Rosato, our full-time Director of Marketing, rigging out two brand new service trucks, and the launch of our direct to customer air conditioning parts source, TruckAC.com. Between the new facility, full-time marketing exposure, eye-catching and jobsite efficient service trucks, and online parts sales capabilities, we were ready to charge into our next chapter.
2019 brought change and recognition. Our new South Dallas location opened, and marketing efforts were geared heavily towards gaining traction in a new geographic market, which brought notable growth to our shop. We were also named 2019 Family Owned Business of The Year by the U.S. Small Business Administration.