Parts Clerk

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Position Overview:

Provides assistance throughout the service work flow, including pulling and delivering parts to technicians, ordering parts, and parts pick up.

 

Job Duties:

Overall

• Communicate independently, effectively, clearly, and professionally with customers, employees, supervisors and managers to establish and maintain considerate and cooperative relationships

• Follow all company policies and procedures

• Follow all safety policies and procedures

• Keep work areas and warehouse clean and organized

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Inventory 

• Provide parts to shop technicians

• Provide inventory replenishment for service trucks

• Pick up parts and/or coordinate delivery from vendors

• Monitor and fulfill backorders for warehouse and service truck inventories

• Process RMA’s

• Perform inventory cycle counts

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Purchasing/Receiving 

• Create Purchase Orders and order special order parts as needed for the technicians

• Purchase parts and supplies needed to complete jobs and ensure timely delivery

• Check in parts from vendors

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Product Development 

• Identify new products that need added to the product line and/or inventory